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Contact Information

Who are we and what do we do with your personal data?

Savino del Bene S.p.A., with registered office in Scandicci (FI) (50018), Via del Botteghino 24/26, hereinafter referred to as the Data Controller, protects the confidentiality of your personal data and undertakes to safeguard it against any events that might pose a risk of breach. To this end, the Data Controller implements policies and practices for the collection and use of personal data and the exercise of the rights granted to you by applicable legislation. The Data Controller is responsible for updating the policies and practices adopted to protect personal data when it becomes necessary to do so and whenever there are legal and organisational changes that may affect the processing of your personal data.

How does the Data Controller collect and process your data?

The Data Controller collects and/or receives information about you, such as: IP address, personal identification data (such as your name, surname, email address, telephone number and company) that you release when you browse the website https://www.savinodelbene.com/contact-us/. The Data Controller uses this data to proceed with site management operations and to follow up on your request to receive information. Your personal data is communicated primarily to third parties and/or recipients whose activity is required to complete activities relating to the above purposes and to comply with certain legal obligations. Your consent will be required for all communications for purposes different from the above. Your personal data will not be disseminated or divulged to unspecified parties in any way. The Data Controller does not transfer your personal data abroad. Your personal data will not be disseminated or divulged to unspecified and unidentifiable parties, not even as third parties.

What happens if you do not provide your data?

Personal data regarding you and identifying you is necessary to fulfil the request that you have submitted through the “contact” section. If it is not provided, it will be impossible for the Data Controller to fulfil your requests.

Where, how and for how long is your data stored?

Your personal data is processed using both electronic and manual means and tools made available to persons who act under the authority of the Data Controller and are authorised and trained for this purpose. Personal data is stored, where applicable, in electronic archives protected by effective and adequate security measures against any risks of beach perceived by the Data Controller. The data will be stored for the time necessary to fulfil information requests and requests for sending communications of this exclusive nature, which the Data Controller carries out following your request, and in any case for a period not exceeding two years, except when events occur that require the intervention of competent authorities, including in collaboration with third parties/recipients appointed to perform the Data Controller’s data security activities, to carry out any investigations into the causes that led to the event.

What are your rights?

The rights afforded to you allow you to monitor your data at all times, in a manner compatible with the time limits established above for the processing of personal data regarding you. You have rights of:
  • access;
  • rectification;
  • erasure;
  • limitation of processing;
  • objection to processing;
  • portability.
Your rights are guaranteed without particular obligations or formalities for requesting the exercise of your rights, which is essentially free of charge.

You have the right:
  • to obtain a copy, including in electronic form, of the data to which you have requested access. If you should request additional copies, the Data Controller may charge you a reasonable fee to cover expenses;
  • to have your data deleted, to limit processing, or to update or rectify your personal data, and also to have third parties/recipients comply with your request, in case they receive your data, unless there are prevailing legitimate reasons that outweigh those that gave rise to your request (e.g., environmental surveys and containment of the risk caused by the emergency managed by the Data Controller through such surveys);
  • to obtain all useful communications regarding the activities performed following the exercise of your rights without delay and, in any event, within one month of your request, with a justified extension of up to two months, which must be duly communicated.
  • For all additional information and to submit your request, please contact this address: privacy@savinodelbene.com

Where can you lodge a complaint?

Without prejudice to all other actions in administrative or court proceedings, you may lodge a complaint with the competent supervisory authority or the authority discharging its duties and exercising its powers in Italy where you have your customary residence or work or in the Member State where the breach of Regulation (EU) No 2016/679 has occurred, if different.
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